FAQs

Frequently asked questionsabout our peptides

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Have a question that isn't answered here? Email us at aureumpeptide@gmail.com and we'll get back to you as soon as possible.

What are peptides?
Peptides are short chains of amino acids used in laboratory research to study biological processes. All peptides from Aureum Peptides are intended exclusively for laboratory and research purposes.
How should I store peptides?
Unreconstituted, lyophilized peptides (powder form) are best stored in the freezer at -20°C. Once reconstituted with bacteriostatic water, keep the vial refrigerated at 2-8°C and ideally use it within 28 to 45 days.
What is the delivery time for an order?
Orders are processed and shipped via PostNL within 1-2 business days of receiving payment. See our shipping policy for rates and delivery times per country.
Can I request a Certificate of Analysis (COA)?
Lab and analysis results for our batches can be found on our Lab Results page. If you're missing a report for a specific batch, email us with your order number.
Do you offer wholesale or bulk orders?
For bulk or wholesale pricing, please contact us at aureumpeptide@gmail.com and we'll be happy to discuss the options with you.
Can I return my order?
Unopened, still-sealed products can be returned within 14 days of receipt. Once the seal has been broken, a product is excluded from return for hygiene and safety reasons. See our refund and return policy for the full procedure.